Mad Cow Cutlery is a family owned and managed cutlery business located in the Heart of Texas, between Austin and San Angelo. Though we are rurally located in the middle of some of the best hunting and ranch land, we are within 3 hours or less of five cities with populations over 100,000-including Austin, San Antonio, and the Dallas-Fort Worth area. This close proximity to so many large cities, and our central location in the United States, allows us to reduce shipping times-especially to the east and west coasts.
As a family operated business, you can be assured that someone with an invested interest in the success of Mad Cow Cutlery will be involved in the quality control of every aspect of the business from answering questions to shipping. It is our goal to provide a level of customer service that exceeds the expectations of our customers.
Being a small business doesn't mean small selections and limited services. Since we are more specialized in the products we sell, Mad Cow Cutlery stocks larger selections of cutlery and sharpeners than the larger corporate distributors of processing and restaurant knives and accessories. Our online store is loaded with the latest features and securities-designed and maintained by some of the leading names in the business. Many of our lines our exclusive to Mad Cow Cutlery, and we always handle all of our customers' problems directly - we won't make you deal with the manufacturer if you have an issue.
Payment transactions feature the newest levels of security. We use merchant services provided by some of the largest names in payment processing. Since part of Mad Cow Cutlery's continued success and growth depends on our reputation, you can be assured that your privacy and security is a top concern. Our outstanding relationship with our manufacturers, along with our volume purchasing abilities, allows us to offer some of the best deals on professional knives-especially on larger volume orders from meat processing establishments and chain restaurants.
The main difference you will notice shopping with Mad Cow Cutlery is our personal service. Everyone at Mad Cow Cutlery is dedicated to providing friendly, fast, and accurate service. Without our customers we couldn't do what we love, so you can be guaranteed that you are our top priority. We also only sell authentic products, something that is not a guarantee when purchasing from marketplace sellers on sites such as Ebay or Amazon. If you ever have a question, comment or complaint about any of our products or services, please don't hesitate to contact our firstname.lastname@example.org